Znuny and ((OTRS)) Community Edition

im new to OTRS and PERL Programming, can you suggest an site or a documentation on how to set up Generic Interface on OTRS? im currently building an application that would update the customer user on OTRS using an API unfortunately RPC.pl and im not yet familiar on how to set up the Generic Interfac...

hello! im new to OTRS and PERL Programming and im currently working on updating Customer Users using rpc.pl unfortunately my code is not working im using this link as a reference -> https://iniy.org/?p=20&cpage=1 the code works on creating tickets but when i try to apply the process of updating ...