Search found 2 matches
- 02 Aug 2018, 08:29
- Forum: Help
- Topic: OTRS 6 / Customer emails seen as auto response articles ?
- Replies: 2
- Views: 1851
Re: OTRS 6 / Customer emails seen as auto response articles ?
thanks for your answer but there is no issues with the postmaster filters
- 27 Jul 2018, 06:33
- Forum: Help
- Topic: OTRS 6 / Customer emails seen as auto response articles ?
- Replies: 2
- Views: 1851
OTRS 6 / Customer emails seen as auto response articles ?
Hi, I am new here and I am glad to have found a place to receive some help, we have just update our OTRS from version 5 to 6 and except one or 2 small bugs everything is running fine one of the bugs that we have is : in the ticket view the articles sent by the system ( auto-response), yellow article...