Search found 4 matches

by LearningToFly
04 Sep 2018, 09:35
Forum: Help
Topic: Error migration DB from 5.0.29 to 6.0.x
Replies: 17
Views: 23020

Re: Error migration DB from 5.0.29 to 6.0.x

After some updates it is convenient to restart the server, did you try that? Yes. And nothing to changed... What is column "communication_channel_id"? As I know, this column apear just in 6.0.x version of OTRS, because in early versions this column does not exist. I found the branch in th...
by LearningToFly
31 Aug 2018, 09:48
Forum: Help
Topic: Error migration DB from 5.0.29 to 6.0.x
Replies: 17
Views: 23020

Re: Error migration DB from 5.0.29 to 6.0.x

fcasal wrote: 29 Aug 2018, 09:03 Are you trying with the last version 6.0.10?
I tried and result is same
by LearningToFly
28 Aug 2018, 16:15
Forum: Help
Topic: Error migration DB from 5.0.29 to 6.0.x
Replies: 17
Views: 23020

Re: Error migration DB from 5.0.29 to 6.0.x

Please, tell us the step by step your are using during the migration. Greetings. Thnks for answer I strongly followed the official manual page of upgrade to version 6.0.x (http://doc.otrs.com/doc/manual/admin/stable/en/html/updating.html) . All installed modules is official supported (ITSM, FAQ) an...
by LearningToFly
27 Aug 2018, 14:55
Forum: Help
Topic: Error migration DB from 5.0.29 to 6.0.x
Replies: 17
Views: 23020

Error migration DB from 5.0.29 to 6.0.x

Hello everyone. Centos 7 with Mariadb I try to update OTRS from version 5.0.29 to 6.0.x and everytime I get one database migration error. Migration started ... Checking requirements ... Requirement check for: Check framework version ... Requirement check for: Check required Perl version ... Requirem...