root, thanks for the explanation.
That variant of the solution of the problem that you wrote us was considered.
But we came to the conclusion that it is easier to implement the production calendar directly in QlikView. There also to calculate the tickets that were overdue.
Search found 3 matches
- 07 Sep 2018, 11:13
- Forum: Help
- Topic: Where is the calendar with the marked dates of holidays and days off?
- Replies: 4
- Views: 1723
- 07 Sep 2018, 10:01
- Forum: Help
- Topic: Where is the calendar with the marked dates of holidays and days off?
- Replies: 4
- Views: 1723
Re: Where is the calendar with the marked dates of holidays and days off?
root , thank you for your prompt response Sorry for the long answer. The point is that we have configured the QlikView connection directly to the OTRS database. I.e QlikView receives the necessary data from the database. We had difficulties at the stage of determining when to consider the ticket as...
- 06 Sep 2018, 18:09
- Forum: Help
- Topic: Where is the calendar with the marked dates of holidays and days off?
- Replies: 4
- Views: 1723
Where is the calendar with the marked dates of holidays and days off?
Hi We make a report on QlikView. In order to understand the expired application or not, we need to take into account the production calendar. The question in which table of the OTRS 6 database is a calendar with marked dates of holidays and holidays? Or are these data stored in the OTRS itself in fi...