Znuny and ((OTRS)) Community Edition

Guys. Sorry for delay. You all helped me to understand how to restore database correctly. So what i did: On both computers: We have to have the same patch level and packages. Computer from where we backup: do nofullbackup Computer where we restore to: delete old otrs database and create an empty one...

Ok. Now i updated my bad otrs to 6.0.11 and updated all packages. So i have: GeneralCatalog - 6.0.11 ImportExport - 6.0.11 ITSM - 6.0.11 ITSMChangeManagement - 6.0.11 ITSMConfigurationManagement - 6.0.11 ITSMCore - 6.0.11 ITSMIncidentProblemManagement - 6.0.11 ITSMServiceLevelManagement - 6.0.11 FAQ...

I'm not sure. In the RELEASE file i see 6.0.6 and my packages are: TemplateX - 5.0.0 ImportExport - 5.0.20 ITSM - 5.0.20 ITSMChangeManagement - 5.0.20 ITSMIncidentProblemManagement - 5.0.20 ITSMServiceLevelManagement - 5.0.20 SystemMonitoring - 6.0.2 Survey - 6.0.3 OTRSMasterSlave - 6.0.4 FAQ - 6.0....

Thank you for your reply. I decided to install clear otrs 6.x with openSUSE and MySql and restore backup to it. So no help i need for now.

I have: OTRS 6.0.6 on Ubuntu 16.04.3 x64 Linux with MySQL 5.7.22 Hello. I have updated my otrs to 6.0.6 version (but the same issue happens with all 6.0.x versions) from 5.x.x . After i install module "ItsmIncidentManagement" i can't open any ticket. I always get "Internal server err...