Search found 4 matches
- 23 Oct 2018, 16:45
- Forum: General
- Topic: OTRS 6.0.8 - Error creating DateTime object.
- Replies: 8
- Views: 9038
Re: OTRS 6.0.8 - Error creating DateTime object.
Hi ors, I got it working, thank you very much for sharing all the steps. I was quite reluctant and changing the system timezone to UTC because I had it to America/Sao_Paulo. Have you encountered any issue with tickets before and after this change? Again, thank you very much for the support. You Wel...
- 23 Oct 2018, 16:21
- Forum: General
- Topic: OTRS 6.0.8 - Error creating DateTime object.
- Replies: 8
- Views: 9038
Re: OTRS 6.0.8 - Error creating DateTime object.
My OTRS Timezone:


- 23 Oct 2018, 16:16
- Forum: General
- Topic: OTRS 6.0.8 - Error creating DateTime object.
- Replies: 8
- Views: 9038
Re: OTRS 6.0.8 - Error creating DateTime object.
Hi Jeff, have you change the timezone in the OTRS too? You must put UTC in the web, and after change you must deploy this configuration. After change the timezone to +2, you must adjust the hour manualy with the command 'date -s' with the correct hour. Yes, I'm current using this configuration in th...
- 23 Oct 2018, 14:54
- Forum: General
- Topic: OTRS 6.0.8 - Error creating DateTime object.
- Replies: 8
- Views: 9038
Re: OTRS 6.0.8 - Error creating DateTime object.
I got this error in version "otrs-6.0.12-01.noarch". The problem was the delay on daylight saving here in Brazil. The OTRS has its own Timezone, and the hour has changed in the OTRS but not in the OS. I have followed this guide https://otrsbrasil.com/2018/10/22/problema-com-horario-de-vera...