Search found 4 matches

by eriksonlima
29 Jan 2019, 22:22
Forum: Help
Topic: OTRS6 Tag Reference
Replies: 6
Views: 15020

Re: OTRS6 Tag Reference

Hello,

Do you know how to display the customer name of a customer associated with the customer user?
by eriksonlima
28 Jan 2019, 19:18
Forum: General
Topic: ticket notifications
Replies: 4
Views: 9981

Re: ticket notifications

did it work?
by eriksonlima
18 Jan 2019, 23:10
Forum: General
Topic: ticket notifications
Replies: 4
Views: 9981

Re: ticket notifications

Access SysConfig and search for FQDN. When accessing FQDN, make sure the address set matches the address you want.
by eriksonlima
18 Jan 2019, 22:44
Forum: General
Topic: Add Company Name in the ticket
Replies: 0
Views: 2097

Add Company Name in the ticket

Dear,
How to add field that displays the company name associated with the client user on the ticket?

thanks for the collaboration!