Znuny Open Source Ticketsystem

As example, add in the search view the "Deployment State" field of Computer Config Item.
Also it could be a custom field of a custom Config Item.

Hi,
We would like to add some fields in this view :
2019-05-17 10-38-18.png
This view is accessible in "AgentTicketZoom" when agent click on Miscellaneous-­­>Link

I found anything in system configuration to add new fields for this view.

What is the best way to add fields in this view?

Any ...

I will recreate types in french and use ACL rules to restrict utilisation only those translated types

Hi,
I already searched for solutions in this forum and in the OTRS dev documentation, but I don't find.

I try to translate all ticket types (Incident,Incident::Major, Problem, RfC, ServiceRequest and Unclassified).

I created the fr_Custom.pm file and work fine for other type of translation like ...