Search found 3 matches

by mmpl
30 Sep 2019, 14:12
Forum: Help
Topic: Problem Updating to 6.0.22
Replies: 8
Views: 2709

Re: Problem Updating to 6.0.22

What result after running this command? mysql -u root -p Have you had no problem installing the libc6-dev and libdatetime-perl packages? I had to remove the package apt-get purge libc6-dev and reinstall: apt-get install libc6-dev because after executing the command: apt-get update I had a problem wi...
by mmpl
30 Sep 2019, 13:43
Forum: Help
Topic: After update OTRS are not sent by mail to the users
Replies: 3
Views: 2240

Re: After update OTRS are not sent by mail to the users

In Sendmail log communication shows that the message sent successfully, in IMAPS, that 0 messages were sent. Log communication http://ar-net.com.pl/pliki/4.JPG Sendmail message: http://ar-net.com.pl/pliki/3.JPG Sendmail connection: http://ar-net.com.pl/pliki/2.JPG IMAP connection: http://ar-net.com....
by mmpl
30 Sep 2019, 11:42
Forum: Help
Topic: After update OTRS are not sent by mail to the users
Replies: 3
Views: 2240

After update OTRS are not sent by mail to the users

After update from OTRS 5.0.6 to OTRS 6.0.20 I have problem with notifications are not sent by mail to the users. The main thing is that it should work theoretically because there are no errors in the logs. http://ar-net.com.pl/pliki/otrs1a.JPG http://ar-net.com.pl/pliki/otrs1b.png http://ar-net.com....