Search found 6 matches

by tco
23 Apr 2010, 01:24
Forum: General
Topic: please i need an idea
Replies: 5
Views: 5575

please i need an idea

I banged around with Ubuntu using the package installer and downloaded it from the repositories. The problem is with the debian install. The apache user is differnent www-data or something like that, and the file structure is also different. I ended up installing appache and my-sql from the reposit...
by tco
23 Apr 2010, 01:20
Forum: General
Topic: please i need an idea
Replies: 5
Views: 5575

please i need an idea

.
by tco
23 Apr 2010, 01:15
Forum: General
Topic: Backing up OTRS
Replies: 10
Views: 8782

Backing up OTRS

We saw the scripts in the documentation.

However, we we looking at a other solutions to back up the entire box. We are running Fedora 12 on a vmWare virtual box with vmWare Essentials.

Thanks
by tco
23 Apr 2010, 01:10
Forum: General
Topic: Dashboard Open Tickets - Number of Rows
Replies: 2
Views: 3333

Dashboard Open Tickets - Number of Rows

Doh...

Thanks Mario..
by tco
22 Apr 2010, 10:57
Forum: General
Topic: Dashboard Open Tickets - Number of Rows
Replies: 2
Views: 3333

Dashboard Open Tickets - Number of Rows

Where can I control the number of rows displayed in the Open Tickets section of the dashboard?

Thanks
by tco
22 Apr 2010, 10:48
Forum: General
Topic: Backing up OTRS
Replies: 10
Views: 8782

Backing up OTRS

We are running OTRS 2.4 on mySql on top of Fedora Core 12 in a Windows network.

What is the best strategy for backups?

Thanks