Search found 2 matches

by Concept
06 May 2010, 11:28
Forum: Help
Topic: High Load and hung httpd processes
Replies: 5
Views: 4931

Re: High Load and hung httpd processes

Hi Mike, Thanks for the response. I've finally had some time to test this out on our test environment OTRS System. MySQL Database is being used. I exported the DB from our Live system, and then imported to a blank database on our test system. The same issues are present with the same tickets. I upda...
by Concept
28 Apr 2010, 12:02
Forum: Help
Topic: High Load and hung httpd processes
Replies: 5
Views: 4931

High Load and hung httpd processes

Hi All, System Info CPU - 2 x Intel Xeon Quad-Core 2.3GHz RAM - 8GB OS - Redhat 5.5 ES OTRS - 2.4.5 Apache / mod_perl Been running OTRS on a RH5 system for many months without issue, until very recently. We have 2 particular tickets (so far) that cause this problem, but I cannot see any difference b...