Search found 3 matches
- 21 Jul 2014, 16:22
- Forum: Help
- Topic: Otrs 3.1.4 for Windows upgrading to the latest version
- Replies: 0
- Views: 534
Otrs 3.1.4 for Windows upgrading to the latest version
Am going to upgrade to the latest version using the new Windows Installer. Does any one have experience of how this performs ?
- 30 Sep 2010, 07:24
- Forum: General
- Topic: Sending notification after phone-ticket sent
- Replies: 7
- Views: 5770
Re: Sending notification after phone-ticket sent
hi
this is because you have not assigned auto responses to the relevant queues
go to:
Admin
Auto Responses <-> Queue
and assign * default reply (after new ticket has been created) (auto reply) to all the relevant queue
post back results
this is because you have not assigned auto responses to the relevant queues
go to:
Admin
Auto Responses <-> Queue
and assign * default reply (after new ticket has been created) (auto reply) to all the relevant queue
post back results
- 29 Apr 2010, 23:39
- Forum: Help
- Topic: Email not sent
- Replies: 8
- Views: 4608
Re: Email not sent
hi there,
in sysconfig>>core>> sendmail what are your settings ?
are you using your isps outgoing mail server ?
i recently set up the system from scratch so i can possibly help.
in sysconfig>>core>> sendmail what are your settings ?
are you using your isps outgoing mail server ?
i recently set up the system from scratch so i can possibly help.