Znuny Open Source Ticketsystem

In a workorder I have seen the ability to change State under "Report"; I am not sure if that is what the AG developers had in mind when they put it there but it is how I have been able to change the state of a workorder. Ah, you're absolutely right :D I didn't try it because I thought it ...

You'll ended up with the same problem (no way to change status) for the work orders, and I've look through the sysconfig for this to no avail :( I suspect that the status edit was disabled by default because they're meant to be managed through notifications. For example, when a change is requested, ...

I'm loosing hair to this problem as well.
I can't find the option to modify the state of a change from "requested".