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by ntrezowan
27 May 2010, 06:19
Forum: Help
Topic: all ticket entires will forwarded to an external email
Replies: 1
Views: 2144

all ticket entires will forwarded to an external email

Hello everyone...
Currently I am working on OTRS and having a query in this regard...
I want every communication between customers and agents should be forwarded to an external email account(preferable exchange server)...
Please help me...
Thanks...