Znuny Open Source Ticketsystem

roma215 wrote:Hi commverge

Please visit http://forums.otrs.org/viewtopic.php?f=55&t=4593 and you can do a fully backup, the text is in spanish but easy to understand.

Hi roma pls help how to restore the same?
And also how to backup other configuration file...as i am unable to do it

stanhale wrote:I think the best way is to use "backup.pl" from $OTRS_HOME/scripts

Pls tell me in detail how to run backup.pl

if possible pls mail me screenshot of all steps. it urgent i need it badly