Search found 5 matches

by Mbel
15 Apr 2021, 19:43
Forum: Help
Topic: 6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild
Replies: 8
Views: 28096

Re: 6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild

You saved my live as well ! There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::FulltextIndexRebuildWorker: Error: Active indexing process already running! Skipping... I received this error message every minute, but don't relay know what initialted this behavio...
by Mbel
19 Mar 2021, 19:55
Forum: Help
Topic: FAQ: Hide category for cusomters
Replies: 2
Views: 3054

Re: FAQ: Hide category for cusomters

I have the same problem - does anyone has an answer for this ? The right system works fine (only public/customer FAQs are shown) but all categories are shown. It would be good enough to filter all categories with "no" entries, so only the ones with articels will be shown (1.2.3.4.5 in the ...
by Mbel
25 Feb 2021, 19:54
Forum: Help
Topic: (SOLVED) Resize default new ticket text field?
Replies: 7
Views: 4038

Re: (SOLVED) Resize default new ticket text field?

even if this is an old topic I would like to add the following search for several "RichTextWidth" in the SysConfig and set them to "98%" instead of a fixed value this will resize the RichTextWidth according to the window width (the same behavior as mostly all text-fields show) Be...
by Mbel
25 Feb 2021, 19:50
Forum: Help
Topic: OTRS window when replying change size
Replies: 2
Views: 2043

Re: OTRS window when replying change size

even if this is an old topic I would like to add the following search for several "RichTextWidth" in the SysConfig and set them to "98%" instead of a fixed value this will resize the RichTextWidth according to the window width (the same behavior as mostly all text-fields show) Be...
by Mbel
17 Jun 2020, 10:55
Forum: Hilfe
Topic: LDAP /AD Anbindung Mapping mit Prefix
Replies: 0
Views: 1377

LDAP /AD Anbindung Mapping mit Prefix

Hi, Als CustomerID beinhaltet gewöhnlich die Kundennummer externer Kunden-Nr ich nutze zusätliche im OTRS6 eine funktionierende Anbindung an unser Firmen-AD. Bei der AD-Anbindungn werden die Internen-Kunden (Kollegen) mit CustomerID = Länder-Kürzel (DE/HU / CN / ..) angezeigt Kann ich beim Mapping a...