Search found 5 matches
- 15 Apr 2021, 19:43
- Forum: Help
- Topic: 6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild
- Replies: 8
- Views: 28096
Re: 6.0.1 Problem with Scheduler Daemon Cron: ArticleSearchIndexRebuild
You saved my live as well ! There was an error executing Execute() in Kernel::System::Console::Command::Maint::Ticket::FulltextIndexRebuildWorker: Error: Active indexing process already running! Skipping... I received this error message every minute, but don't relay know what initialted this behavio...
- 19 Mar 2021, 19:55
- Forum: Help
- Topic: FAQ: Hide category for cusomters
- Replies: 2
- Views: 3054
Re: FAQ: Hide category for cusomters
I have the same problem - does anyone has an answer for this ? The right system works fine (only public/customer FAQs are shown) but all categories are shown. It would be good enough to filter all categories with "no" entries, so only the ones with articels will be shown (1.2.3.4.5 in the ...
- 25 Feb 2021, 19:54
- Forum: Help
- Topic: (SOLVED) Resize default new ticket text field?
- Replies: 7
- Views: 4038
Re: (SOLVED) Resize default new ticket text field?
even if this is an old topic I would like to add the following search for several "RichTextWidth" in the SysConfig and set them to "98%" instead of a fixed value this will resize the RichTextWidth according to the window width (the same behavior as mostly all text-fields show) Be...
- 25 Feb 2021, 19:50
- Forum: Help
- Topic: OTRS window when replying change size
- Replies: 2
- Views: 2043
Re: OTRS window when replying change size
even if this is an old topic I would like to add the following search for several "RichTextWidth" in the SysConfig and set them to "98%" instead of a fixed value this will resize the RichTextWidth according to the window width (the same behavior as mostly all text-fields show) Be...
- 17 Jun 2020, 10:55
- Forum: Hilfe
- Topic: LDAP /AD Anbindung Mapping mit Prefix
- Replies: 0
- Views: 1377
LDAP /AD Anbindung Mapping mit Prefix
Hi, Als CustomerID beinhaltet gewöhnlich die Kundennummer externer Kunden-Nr ich nutze zusätliche im OTRS6 eine funktionierende Anbindung an unser Firmen-AD. Bei der AD-Anbindungn werden die Internen-Kunden (Kollegen) mit CustomerID = Länder-Kürzel (DE/HU / CN / ..) angezeigt Kann ich beim Mapping a...