Because the app dev requires the ".../Webservice/user/password" syntax which I cannot change, that's why it didn't work in the app. In Postman it was more that I didn't realize that "nph-genericinterface.pl" wasn't a placeholder :')
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Search found 3 matches
- 08 Jul 2020, 11:50
- Forum: Help
- Topic: Can't access OTRS webservice [SOLVED]
- Replies: 3
- Views: 3589
- 03 Jul 2020, 11:37
- Forum: Help
- Topic: Can't access OTRS webservice [SOLVED]
- Replies: 3
- Views: 3589
Re: Can't access OTRS webservice
Solved itself really quickly, I needed to add /:UserLogin/:Password to the route mapping in OTRS.
- 03 Jul 2020, 09:59
- Forum: Help
- Topic: Can't access OTRS webservice [SOLVED]
- Replies: 3
- Views: 3589
Can't access OTRS webservice [SOLVED]
Hello everyone,
we're trying to connect an application to OTRS; unfortunately, every time OTRS throws 401 error or, in Postman, shows a login page. I have admin access, I tried every combination in the url ("https://server/otrs/nph-genericinterface.pl/Webservice/Connector/ConfigItemSearch/user/pass ...
we're trying to connect an application to OTRS; unfortunately, every time OTRS throws 401 error or, in Postman, shows a login page. I have admin access, I tried every combination in the url ("https://server/otrs/nph-genericinterface.pl/Webservice/Connector/ConfigItemSearch/user/pass ...