Search found 6 matches

by szkjr
21 Mar 2011, 07:37
Forum: Help
Topic: Lost connection to OTRS
Replies: 5
Views: 3640

Re: Lost connection to OTRS

I have the same problem
by szkjr
03 Jun 2010, 03:24
Forum: Help
Topic: how to link SLA to all customer?
Replies: 0
Views: 1526

how to link SLA to all customer?

Hi If link SLA to customer , i must link SLA to service first, then link customer to service. But i have more than 500 customer, and i do not want to set it one by one by use "Admin"-"[ Customer Users <-> Services ] ". help me ,please? Many thanks and best regards to all john
by szkjr
28 May 2010, 03:23
Forum: Help
Topic: How to setup SSL SMTP ?
Replies: 11
Views: 9018

Re: How to setup SSL SMTP ?

verson 2.4.7 for Windows,ITSM 2.02,exchange server 2007,windows 2003.

thanks
by szkjr
27 May 2010, 10:22
Forum: Help
Topic: How to setup SSL SMTP ?
Replies: 11
Views: 9018

How to setup SSL SMTP ?

hi:

Our SMTP server(exchange server) requires a secure connection (SSL),port 587.
Error message: Can't connect to x.x.x.x: Bad file descriptor!

How to setup OTRS SysConfig::sendmail ?

Thanks

john
by szkjr
26 May 2010, 08:16
Forum: Help
Topic: "stats" not support chinese
Replies: 2
Views: 2684

Re: "stats" not support chinese

yes it work.

thanks
by szkjr
25 May 2010, 05:59
Forum: Help
Topic: "stats" not support chinese
Replies: 2
Views: 2684

"stats" not support chinese

"stats" not support chinese