I presume we can make Resful API calls from the OTRS system.
any examples/references?
thanks
jamshed
Search found 5 matches
- 27 May 2010, 15:09
- Forum: Developers
- Topic: Restful API calls
- Replies: 1
- Views: 1866
- 26 May 2010, 20:35
- Forum: Help
- Topic: Run OTRS on Tomcat 6.0.26 ?
- Replies: 3
- Views: 2876
Re: Run OTRS on Tomcat 6.0.26 ?
I tried setting up the cgi folder on tomcat ROOT and moved the artifacts from the default C:/Program.../ OTRS/OTRS into the tomcat webapp/ROOT folder. I now get the following (for URL = http://localhost:8080/cgi-bin/customer.pl) [Wed May 26 14:18:18 2010][Debug][Kernel::System::Web::InterfaceCustome...
- 26 May 2010, 18:31
- Forum: Help
- Topic: Run OTRS on Tomcat 6.0.26 ?
- Replies: 3
- Views: 2876
Re: Run OTRS on Tomcat 6.0.26 ?
Any chance I could get some instructions on how to set it up on Tomcat (will evaluate the slowness) ?
thanks
thanks
- 26 May 2010, 17:36
- Forum: Help
- Topic: Run OTRS on Tomcat 6.0.26 ?
- Replies: 3
- Views: 2876
Run OTRS on Tomcat 6.0.26 ?
On the tomcat site there are instructions on how to allow tomcat handle CGI http://tomcat.apache.org/tomcat-6.0-doc/cgi-howto.html We already are planning on going with Tomcat and want to avoid setting up one additional server for the Ticketing system (apache) Is there some available documentation o...
- 25 May 2010, 17:10
- Forum: Help
- Topic: Create Ticket of a Unauthorized Customer
- Replies: 1
- Views: 1975
Create Ticket of a Unauthorized Customer
I am a new user of OTRS so I apologize if this question has been answered somewhere. Is there a way to allow the user if they are not logged on to the OTRS system to create a ticket (email based - We will provide a screen where they enter their Email address/subject and text)? What we really want is...