Znuny Open Source Ticketsystem

Did you find out how to do it? im working on it in OTRS 6 but didnt find out how to do it.

Im having problems with OTRS using filters i got this one working as example: Name: otrs test Stop After Match: Yes Header Field: Subject for value: *.(Critical|Warning|Fatal).* Header Field: Subject for value: :test Set Email Header: X-OTRS-Ignore With value: yes it works!, but if i try to add anot...