Search found 4 matches

by lyubo
08 Oct 2020, 16:10
Forum: Help
Topic: OTRS Default Interface Languache does not apply
Replies: 1
Views: 894

OTRS Default Interface Languache does not apply

Hello, I want to set the default language for agent and client to be Bulgarian. When I change the DefaultLanguage to "bg", nothing happens. Also try adding $Self -> {DefaultLanguage} = 'bg' in Config.pm.
Any guesses?
by lyubo
07 Oct 2020, 08:09
Forum: Help
Topic: [SOLVED]Slowly load customers page with AD integration
Replies: 4
Views: 1810

Re: Slowly load customers page with AD integration

Got it, i saw that CacheTTL miss in my LDAP bind. Thanks!
by lyubo
07 Oct 2020, 07:41
Forum: Help
Topic: [SOLVED]Slowly load customers page with AD integration
Replies: 4
Views: 1810

Re: Slowly load customers page with AD integration

Hi guys,
I check my Cache settings in sysconfig and they are defaults.
Cache::InBackend - Enabled
Cache::InMemory - Enabled
Cache::Module - Kernel::System::Cache::FileStorable
Cache::SubdirLevels - 2

Also and CacheTTLs

ACL::CacheTTL - 3200

FAQ::CacheTTL - 172800
GenericInterface::Operation ...
by lyubo
06 Oct 2020, 20:37
Forum: Help
Topic: [SOLVED]Slowly load customers page with AD integration
Replies: 4
Views: 1810

[SOLVED]Slowly load customers page with AD integration

Hello,
I have OTRS, which is version 6.0.29. I have ldap client integration with AD. The problem is that there are more than 700 clients, and when I open the User Client Administration tab, the page loads slowly, approximately 30-40 sec. When then client is fewer, there is no problem.
Any ...