Znuny Open Source Ticketsystem

I don't get what you want to achieve. Can you describe more detailed what the result should be. What dates do you mean? In which screen should the dates be added? Where? I am talking about the situation when I try to create a new ticket and try to assign the queue I need to see the date which I cou...

Hello, I use OTRS 6 and I experience some trouble while selecting queue and creating a ticket. Next to the ticket information I need the date of queue reflected, e.g. queue - agreement and while creating a ticket I want to see in the ticket information: the time of validity of the agreement. Could y...