Search found 2 matches

by mdavis211
02 Aug 2021, 02:11
Forum: Help
Topic: How To Add Dynamic Fields to Ticket::Frontend::MenuModule###500-ExternalLink
Replies: 3
Views: 1034

Re: How To Add Dynamic Fields to Ticket::Frontend::MenuModule###500-ExternalLink

Roy, Thank alot. That worked. Last question...Is it possible to have multiple ExternalLink entries in the dropdown menu? For example, one for an ip address and another for something else for the agent to choose? Can I add Ticket::Frontend::MenuModule###510-ExternalLink for a new menu item? Once agai...
by mdavis211
01 Aug 2021, 05:07
Forum: Help
Topic: How To Add Dynamic Fields to Ticket::Frontend::MenuModule###500-ExternalLink
Replies: 3
Views: 1034

How To Add Dynamic Fields to Ticket::Frontend::MenuModule###500-ExternalLink

I have a dynamic field defined (ipaddress) for a ticket that gets auto-populated via a Postmaster filter. I have already configured the system configuration option Ticket::Frontend::MenuModule###500-ExternalLink. For the link, I want to pass the dynamic field ipaddress to the external link's URL, bu...