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- 11 Jul 2021, 22:04
- Forum: Help
- Topic: New ticket e-mail notification
- Replies: 1
- Views: 1410
New ticket e-mail notification
I upgraded OTRS 4 to 6.0.32 community edition and I can't figure out if the new ticket notification behaviour is a feature or bug. I read several similar topics, but nothing is helpful to me so far. The problem is that every time a new ticket notification is sent, the e-mail contains "No Body&q...