Znuny Open Source Ticketsystem

Hi All,

Sorry for the delayed response, just wanted to say that it's now working. I think Skullz's fix resolved the issue as when I returned on Monday, OTRS was up and running. I appreciate everyone's help.

Try

- bin/otrs.DeleteCache.pl
- bin/otrs.LoaderCache.pl -o delete
- delete everything under /opt/otrs/var/tmp/
- restart webserver

Good luck

Thanks for the suggestion. I ran both commands, ensured that tmp was empty, and restarted webserver however the issue unfortunately is still there

Hello, I checked on the browser console for Edge and Chrome and found 3 "Uncaught TypeError: Core.App.Ready is not a function" issues. Now looking at this error, some suggestions include running 'OTRS rebuild default config' & delete the 'otrs.LoaderCache.pl'. Both of which I did and t...

Hi Roy,

Thank you for your reply. I have checked the filesystem space of our linux server and we've only used 393M out of 4.1G.

Many Thanks

Hi All, My company is using OTRS: ITSM 4 and we've encountered an issue since Monday in which the Login button does not work at all. I understand that this can be caused by updates occurring however no updates were done on this. I read that someone on the forum had the same issue which was resolved ...