Znuny Open Source Ticketsystem

Try increasing the timeout value in the apache httpd.conf file (I used 900) and make sure the KeepAlive is on. I'm assuming you're using Apache.

I have version 2.4.7 installed with the master/slave package version 1.0.2 also installed. I can mark a ticket as master, mark another ticket as slave, link them as parent/child without a problem. If I create a note in the master, it also shows up in the slave ticket. When I answer the master ticket ...

I have gotten the same thing. What I did was increase the timeout value in the apache httpd.conf file (I used 900) and made sure the KeepAlive was on. That solved the problem for me.