Yes it looks like.
I moved the Ticket to an other que and set the status to open. But nothing happens (At least no log entry in OTRS or Nagios).
How do I have to set the status to open?
Search found 4 matches
- 24 Jun 2011, 23:05
- Forum: Help
- Topic: Nagios integration
- Replies: 7
- Views: 3890
- 23 Jun 2011, 12:37
- Forum: Help
- Topic: Nagios integration
- Replies: 7
- Views: 3890
Re: Nagios integration
So if I understand you right, I have to lock the Ticket first, bevore a acknoelede ist set?
I tried it. But I get nothing in the log. Also the Ack is not set ...
Is there somwhere a setting, when the ack is sent?
I tried it. But I get nothing in the log. Also the Ack is not set ...
Is there somwhere a setting, when the ack is sent?
- 23 Jun 2011, 11:02
- Forum: Help
- Topic: Nagios integration
- Replies: 7
- Views: 3890
Nagios integration
Hi all The acknowledge is not working. I configured to use the URL. I can't find an error in the log. In the log is anything about the acknowledge. Here the ZZZAuto.pm # OTRS config file (automatically generated) # VERSION:1.1 package Kernel::Config::Files::ZZZAuto; use utf8; sub Load { my ($File, $...
- 11 Jun 2010, 16:53
- Forum: Hilfe
- Topic: otrs/installer.pl
- Replies: 0
- Views: 992
otrs/installer.pl
Hallo zusammen wenn ich per Browser otrs/installer.pl aufrufe, bekomme ich im http-error.log folgende Einträge: [Fri Jun 11 16:49:26 2010] [notice] child pid 59705 exit signal Bad system call (12) [Fri Jun 11 16:49:26 2010] [notice] child pid 59697 exit signal Bad system call (12) [Fri Jun 11 16:49:...