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- 13 Jun 2010, 22:12
- Forum: Help
- Topic: ITSM 2.0 - Change Management - How To?
- Replies: 11
- Views: 11735
Re: ITSM 2.0 - Change Management - How To?
Tonight I installed the new modules and I have to say that I am very happy to have a very good Change Management Tool after ITIL v3 guidelines. Only the fact that one has to define conditions to change the state of a Change. Thanks for the hint to use "SysConfig -> ITSM Change Management -> Fro...