Search found 4 matches

by caragon
28 Apr 2022, 10:55
Forum: Help
Topic: Send email when create new ticket from webService in OTRS 5.0
Replies: 2
Views: 647

Send email when create new ticket from webService in OTRS 5.0

Helo,

I'm working with version 5.0.28, I can create tickets from the webService, but I can't get the emails to be sent.

I've tried setting up notifications when a new ticket is created, but it doesn't work

Thanks in advance
by caragon
11 Apr 2022, 15:15
Forum: General
Topic: TicketCreate OTRS 5.0
Replies: 3
Views: 1003

Re: TicketCreate OTRS 5.0

Solved, when using an https server to host, the call must be the same, not an http
by caragon
11 Apr 2022, 12:18
Forum: General
Topic: TicketCreate OTRS 5.0
Replies: 3
Views: 1003

Re: TicketCreate OTRS 5.0

Show the web service configuration:

Image
by caragon
11 Apr 2022, 10:49
Forum: General
Topic: TicketCreate OTRS 5.0
Replies: 3
Views: 1003

TicketCreate OTRS 5.0

Hello,


I am trying to create a new ticket with the help of postman for version 5 and it gives me an error that parameters are missing or incorrect, but it does not say what they are:

Image

https://ibb.co/9p8TWyn


Thanks in advance!