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- 01 Mar 2024, 11:38
- Forum: Help
- Topic: Tracking Working Time for Ticket Actions
- Replies: 1
- Views: 1025
Tracking Working Time for Ticket Actions
Hello, We're looking to track the duration of each action on tickets by recording the working time. Currently, we achieve this through accounted time. Our goal is to capture both the start and end times for each note to calculate the total working time. Additionally, we need to save the start and en...