Hi
OTRS 5
We need suggestion / expert to resolve the issue.
OTRS is generating the duplicate cases, when a email with strange character are received. When we delete or move the email from mail Q, its get resolve.
Please guide.
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- 24 Sep 2024, 15:59
- Forum: Help
- Topic: OTRS generating duplicate tickets
- Replies: 0
- Views: 6641