Hello OTRS's,
Is there any possibility to create 2 different customer portals (Look and Feel) and handle them with the basic Agent?
Any docu for this quistion?
Regards,
Webnext
Search found 2 matches
- 25 Nov 2010, 17:40
- Forum: Help
- Topic: Different customer portals
- Replies: 0
- Views: 739
- 02 Sep 2010, 22:31
- Forum: Help
- Topic: OTRS::ITMS location variable in e-mail templates
- Replies: 0
- Views: 1004
OTRS::ITMS location variable in e-mail templates
Hello OTRS’s, I’m working with OTRS::ITMS for a while and I have the following question: Case: - 52 Locations created in ITMS objects with customer fields - External service organization for WAN I would like to create a e-mail template with the fields (Location information) from the linked object to...