Thanks Crythias,
I am now trying to make autoresponses work properly, but at least I am feeding the system by email properly that was my first priority
Search found 3 matches
- 12 Sep 2010, 19:44
- Forum: Help
- Topic: Error creating tickets from email
- Replies: 4
- Views: 2131
- 11 Sep 2010, 22:59
- Forum: Help
- Topic: Error creating tickets from email
- Replies: 4
- Views: 2131
Re: Error creating tickets from email
Incredibly I have resolved the issue. The problem seems to be that I changed to spanish the ticket status names without changing the config.pm file so the default status was "nuevo" and not "new". I have changed back the name and now all mails are fetched properly and the new tic...
- 11 Sep 2010, 22:38
- Forum: Help
- Topic: Error creating tickets from email
- Replies: 4
- Views: 2131
Error creating tickets from email
Hi all, After setting a new installation of OTRS2 2.4.7 in a Debian Squeeze box, I am not able to make new ticket creation from email work. The very first time I tried worked fine, but after making changes to the system in order to configure properly an account for sending emails, now this part (sen...