Znuny Open Source Ticketsystem

Thnx! Used /Kernel/Config.pm

Hi, I wanted to connect OTRS with Windows Server 2008 R2 - everything worked well. I could login, could view client list and everything worked until in some time client login didn’t work and client DB went from LDAP back to DB. Also some other settings changed somehow automatically. Whats the questi...

I found solution. User must be in right group (cn=otrs_users)

I have been reading and testing this for a day. Please help me. I have edited Config Settings in Framework → Frontend::Customer::Auth only. If I try to log on via /otrs/customer.pl it says that "Login failed! Your user name or password was entered incorrectly." And via tail -f /var/syslog ...

I use regularry OTRS iphone APP - just to be sure - does this app run on Ipad correctly also?