Znuny Open Source Ticketsystem

take a look at your config.pm for appropriate values. mysql -u otrsusername -p otrsdatabasename This is straight to the point. SOLVED, for this step. Thank you, Crythias. Next question, where should I put the image? Does OTRS have default path for image? I already tried like img src="image_nam...

Hi, I am also try to customize the appearance of login page, both for customer and agent using new theme. But I am stuck on the step of registering the new theme to database. I got error like the following after the command 'use otrs': mysql> use otrs ERROR 1044 (42000): Access denied for user ''@'l...