Znuny Open Source Ticketsystem

hi. im use otrs 2.4.X with utf-8 as default charset and im try to use database with latin1 encoding as customers information backend. otrs in log write: Message: Illegal mix of collations (latin1_swedish_ci,IMPLICIT) and (utf8_general_ci,COERCIBLE) for operation 'like', SQL: 'SELECT EMail , Imie, Na...

hi. im try to install otrs. i want to use mssql 2005 as backend. my Config.pm: $Self->{'DatabaseHost'} = 'XXX'; $Self->{'Database'} = 'OTRS3_TEST'; $Self->{'DatabaseUser'} = 'otrs'; $Self->{'DatabasePw'} = 'XXX'; $Self->{DatabaseDSN} = "DBI:Sybase:$Self->{Database}"; $Self->{'Database::Typ...