Znuny Open Source Ticketsystem

Crythias!

thank you so much for the quick answer. This is already very helpful and works well.

However, I would like to even save the extra step and just close a ticket without note with just one mouseclick.

Cheers and thanks!
Winnie

Hi, can you tell me if it is possible to close a ticket without adding a note? I would like to add an action link in my Queue view next to close (which requires adding a note) so that I can quickly close a ticket without adding a note. I tried searching the forums and the system for a way to add thi...