Znuny Open Source Ticketsystem

jojo wrote:it seems that you tried to run the SQL Script at the shell and not in the database!

*facepalm*

You are completely correct. I need to look more closely at commands. All is fixed. Thank you both tremendously for your help!

No such luck. Executed your command correctly then ran first script. Here is what I received: Bareword found where operator expected at DBUpdate-to-2.3.mysql.sql line 14, near ") NOT" (Missing operator before NOT?) Bareword found where operator expected at DBUpdate-to-2.3.mysql.sql line 15...

Thanks for the reply Wolfgangf. I will be trying your fix later this morning and will post results

Hi, I'm trying to follow the upgrade path from 2.2 -> 2.3 -> 2.4 -> 3.0 but cannot successfully do so. Errors seem to occur during step 1/2 of the database migration (pre and post MySQL scripts) which the upgrading guide mentions is OK. When trying to do the migration script, the entire screen fills...

Well, found the solution.

Remove ZZZAuto.pm and everything runs great. Sorry for the useless thread :X

Had some time so did this on my testing machine: Installed OTRS 2.2.4 and used my production box backup of MySQL database. Everything copied and worked fine. Upgraded to OTRS 2.3.6 and followed the upgrading documentation. Everything worked fine. Upgraded to OTRS 2.4.8 and followed the upgrading doc...

So our current linux box (Ubuntu) runs OTRS 2.2.4. For testing purposes, I have a completely different server set up to see how migration will be from 2.2.4 > 3.0. So far, my database doesn't completely transfer right. Here is what I've done: On current production box: ran mysqldump to backup curren...