Search found 3 matches

by Thibault
22 Oct 2010, 09:25
Forum: Help
Topic: OTRS with CTI Integration (Asterisk)
Replies: 1
Views: 4136

OTRS with CTI Integration (Asterisk)

hello everybody,

I wish integrate Asterisk and OTRS, ie when somebody answer a phonecall, OTRS load the informations on this client or create a new ticket automatically 8).

I found this posts :
Anbindung OTRS an Tk-Anlage (CTI)
OTRS - ASTERISK EINRICHTEN
Asterisk Click2Dial Link in ...
by Thibault
22 Oct 2010, 09:06
Forum: Help
Topic: Package installation failure
Replies: 1
Views: 2589

Re: Package installation failure

For information, I resolved this error when I drop the otrs database for re-create it.


But, I have an other error now :

NOTICE: CREATE TABLE créera des séquences implicites « imexport_mapping_id_seq » pour la colonne serial « imexport_mapping.id »
NOTICE: CREATE TABLE / PRIMARY KEY créera ...
by Thibault
20 Oct 2010, 10:12
Forum: Help
Topic: Package installation failure
Replies: 1
Views: 2589

Package installation failure

Hello!

I try a lot of ticket solution for my entreprise, I actually prefer OTRS but I have a little problem with it...
It is installed on Ubuntu Server 10.4 64bit, up to date.

The official packages don't install, on the web interface a message show that package are not correctely installed... so ...