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- 28 Oct 2010, 11:31
- Forum: Help
- Topic: Create new linked-ticket from Config-item view
- Replies: 2
- Views: 1596
Create new linked-ticket from Config-item view
Hi, I'm currently investigating OTRS (ITSM) for usage in our company. I would like to be able to : Step 1 : Open a config-item (for example a computer) Step 2 : being able to click a link / button (in the same config-item view) that opens a 'new ticket' that is (after submit) automatically linked to...