Znuny Open Source Ticketsystem

Hi crythias, Thanks so much for the post and the suggestion about the signature. I have added the signature as suggested. I discovered that the Address Book will, in fact, search the Customer's that are entered into the "out-of-the box" setup just fine. Work's nicely. So, that part has bee...

Hi, I am new to OTRS. What an amazing product. I downloaded and installed and configured it on a Fedora 13 system. It is running great, except the Address Book does not work when I am composing email responses within the agent system. When I click on the Address link the window comes up but when I s...