Znuny Open Source Ticketsystem

cheers!

and yes, i'll do my rtfm

Hi Crythias,

Thank you very much for the response, now i know that it's at least possible and not a missunderstanding on our side how to use queues. Would it be be impolite to ask for a couple of keywords for what to search

Kind regards,

Philip Westphal

Hi Everybody,

we are using the following system with standard configs:

OTRS 3.0.5
Debian Lenny
Kernel 2.6.26.2
Apache 2
Mysql 5.0.51a-24

Can anyone point me to the configuration Point where i can define which queues a customer can see? We just started and gave a Useraccount to a Customer through ...

*just moved the $HOME/var/tmp/ directory to $HOME/var/tmp.bak/ *


Hi Everybody,

great work with the OTRS 3.0, we are all very happy about it. Everything was working fine, until today. The machine where otrs is running on, was full due to backup-uploads. Since this time i get the following error ...