Znuny Open Source Ticketsystem

Hi All!!! I am working on a project on OTRS to understand the system well. Here the project details goes: An Advert construction company creates Ads of kind say "Print Ads" Web Ads" etc... as per customer's requests. There are around 10 "Graphic Designers" to design the Ads ...

Hi All !!
This was happening b'cas the cron services were not activated in my system. Once after activating "cron Services" i could finally configure OTRS with my G-mail Account.

Thanks, When i try sending e-mail from my G-mail Account, the mssg is sent successfully, whereas it is not fetched in the OTRS. The Error Mssg Reads 'The g-mail account is invalid" . Similarly when i tried sending mail to my G-mail Account from OTRS, the error mssg reads " the G-mail Accou...

Hi !! I am trying to configure OTRS with my gmail account for incoming and outgoing E-mails, but its returning an error. For this i am following the link http://wiki.otrs.org/index.php?title=Configure_OTRS_with_Gmail but still when i press X in Run Now! column, i am getting an error. please suggest ...

Hi All!!

I am new to OTRS. i am using 2.4.9 version of it. Can any one help me out in explaning how to go with it please.