Search found 7 matches

by ftmova
21 Jan 2011, 13:12
Forum: Help
Topic: error ..//Kernel/System/TemplateGenerator.pm
Replies: 1
Views: 1286

error ..//Kernel/System/TemplateGenerator.pm

Hi,
i ask your support for this problem:

Nested quantifiers in regex; marked by <-- HERE in m/<OTRS_UserDashboardTicketGenericFilter0130-** <-- HERE *TicketSummary***>/ at ../..//Kernel/System/TemplateGenerator.pm line 908

Help
Help
by ftmova
12 Jan 2011, 11:04
Forum: Help
Topic: Customize Dashboard
Replies: 0
Views: 989

Customize Dashboard

Hi,
i would customize dashboard in:

Ticket# | Subject | Customer | State | Owner | Created
1001234 | My Microsoft broke | pebkac | Open | bofh | 2008/03/04
18:47:03
1001235 | Keyboard doesn't work | luser | New | pfy | 2008/03/05
10:03:58

Help me???
by ftmova
13 Dec 2010, 15:36
Forum: Howtos
Topic: Some changes to .dtl and .pm files.
Replies: 36
Views: 52745

Re: Some changes to .dtl and .pm files.

Stat report users and their work
by ftmova
10 Dec 2010, 12:37
Forum: Howtos
Topic: Some changes to .dtl and .pm files.
Replies: 36
Views: 52745

Re: Some changes to .dtl and .pm files.

My Queues show only tickets that I have under management. I would rather get the ticket management at all. A general overview, but not list each individual ticket, but more a general overview. es. Operator 1 -> closed = 5, = 3 management
by ftmova
09 Dec 2010, 11:21
Forum: Howtos
Topic: Some changes to .dtl and .pm files.
Replies: 36
Views: 52745

Re: Some changes to .dtl and .pm files.

Hello, thanks for your explanations but I want to see a general overview. E 'can create a new item in the dashboard where it displays only the users with their workload (in management, processing, closed)?
by ftmova
01 Dec 2010, 13:36
Forum: General
Topic: Creating Custom Dashboard Dashlets
Replies: 20
Views: 23373

Re: Creating Custom Dashboard Dashlets

how can I change attributes that can have all the ticket management from an operator?
by ftmova
30 Nov 2010, 17:25
Forum: Generale
Topic: Dashboard Elenco Utenti con ticket in lavorazione
Replies: 0
Views: 26189

Dashboard Elenco Utenti con ticket in lavorazione

Ciao a tutti,
è possibile inserire nella dashboard un riepilogo degli utenti con la quantità di ticket in gestione aperti/chiusi ?

grazie