Znuny Open Source Ticketsystem

It would also better to show the AgentID or Agent email of the responsible for the ticket. Any idea on that too??

I was able to show the responsible data , whick is just fine. Not able to give it a title (on top).
Any idea?

<td class="Status" title="$Text{"$Data{"State"}"}">$Quote{"$Text{"$Data{"State"}"}","18"}</td>
<td class="Age" title="$TimeShort{"$Data{"Created"}"}">$QData{"Age","20"}</td>
<td class ...

I have implemented that great post for my Dashboard, works perfect. Though, this is for the Agent Dashboard.
We would like a hint on the CI part.
Thanks

We would like the Customer to be informed who is responsible for his tickets. That is "Owner" or "responsible" fields.
We would like to add a Field in "MyTickets" or "Companty tickets" in Customer Interface.
Is there a way to do that, maybe through the /Kernel/Output/HTML/Standard ...