Znuny Open Source Ticketsystem

I think,it's ok now. I have just started the apache service.

I would like to seek help from you Guys if you happened to encounter the same thing and how you go about it or any idea how to solve it. I am having a software error after installing the ITSM3.0 beta1. I had seen the installed package after the the sucessfull installation but after a while and login...

To all,

Many thanks for the information given.

I would take your advise and explore more as I am just starting to build the system.

@Mothra and Crythias Thanks for your immediate reply. I have tried to enable it Ticket::Service - Yes then add service on the service management and Add sample SLA but when I click new phone ticket, the service and SLA fields appeared but the category(service) is empty. I have attached the sample ti...

Hi Guys, anyone knows how to add "category" drop down list on the ticket so that when you create a ticket, you have the option to use what category falls the problem. This is for tracking and reporting purposes. (Example category: desktop,network, system,hardware then under this has a sub ...