Search found 3 matches

by sigmar
31 Jan 2011, 14:59
Forum: General
Topic: Select "Service" for non registered customer users?
Replies: 1
Views: 1292

Select "Service" for non registered customer users?

Hi, Is it possible to select from "Service" even if customer user is not registered? By default "Service" is greyed out as long as there are non-registered customer users in the "from" field. We need to register "Service" even for those customer users not regi...
by sigmar
11 Jan 2011, 15:38
Forum: Help
Topic: Set default Type
Replies: 0
Views: 635

Set default Type

Hi, is it possible define a default Type on new tickets? Today "-" is default.
by sigmar
27 Dec 2010, 17:06
Forum: Help
Topic: Drop down listbox on CustomerID?
Replies: 0
Views: 940

Drop down listbox on CustomerID?

Is it possible to have a drop down listbox on the CustomerID field in the "Change Customer" window on a ticket? This to validate the customer ID and make it easier with a lookup.