Search found 5 matches
- 29 Apr 2011, 07:18
- Forum: Help
- Topic: SSO coexist with normal auth
- Replies: 1
- Views: 1092
SSO coexist with normal auth
Hi there I did manage to get SSO up and running - nice! :) But now my iPhone app. and promt - etc. want to login as root is not working Is there an option to coexist with both prompt and SSO? Etc.. maybe 2 URL's? Thought of making a new server so i do have 2 but with same database.. :) And only run ...
- 19 Jan 2011, 01:21
- Forum: Help
- Topic: Save password
- Replies: 0
- Views: 646
Save password
Is it posible to enable a save password option?
Or save a cookie so the agent dont have to login every time?
Or save a cookie so the agent dont have to login every time?
- 18 Jan 2011, 09:32
- Forum: Help
- Topic: Case Closed..
- Replies: 2
- Views: 1081
Re: Case Closed..
Oh my god you seem to know everything.. 
- 18 Jan 2011, 01:19
- Forum: Help
- Topic: Case Closed..
- Replies: 2
- Views: 1081
Case Closed..
Hi there
Is it positble to have a Case closed to the customer auto response?
I have tried to set auto response to the customer queue auto remove - but its not working?
I just want to notify the customer that the case is closed
Is it positble to have a Case closed to the customer auto response?
I have tried to set auto response to the customer queue auto remove - but its not working?
I just want to notify the customer that the case is closed
- 12 Jan 2011, 01:11
- Forum: Help
- Topic: Customer / Superuser
- Replies: 1
- Views: 990
Customer / Superuser
Hi there We have been evaluating OTRS - quite nice :) We have only one small issue Many of our customers have "Super Users" which is responsible for all their colleagues and they want to see all open tickets on the company, well the issue is - is there an easy way for this Person X wants t...