Search found 6 matches

by drn76
25 Jan 2011, 07:29
Forum: Help
Topic: Can't write 'opt/otrs/var/tmp/CacheFileStorable//CacheInte..
Replies: 6
Views: 15516

Re: Can't write 'opt/otrs/var/tmp/CacheFileStorable//CacheIn

[root@...] # setenforce 0

fixed the problem immediately. I'm still interested in learning how to fix this the right way because I'm thinking I've basically turned off a lot of security (that is probably better left on) by doing this command.
by drn76
25 Jan 2011, 07:26
Forum: Help
Topic: Can't write 'opt/otrs/var/tmp/CacheFileStorable//CacheInte..
Replies: 6
Views: 15516

Can't write 'opt/otrs/var/tmp/CacheFileStorable//CacheInte..

I think I've got some security issues on my box. My current issue is clicking on SysConfig in the admin area. I get this error: otrs error "can't write 'opt/otrs/var/tmp/CacheFileStorable/CacheInternalState' The details of the error are: Error Details Backend ERROR: OTRS-CGI-01 Perl: 5.10.1 OS:...
by drn76
21 Jan 2011, 01:15
Forum: General
Topic: Redundant OTRS web servers at differnet data centers?
Replies: 2
Views: 3632

Re: Redundant OTRS web servers at differnet data centers?

Thanks for the reply, much appreciated! I did some additional Googling the past few days and I'll go ahead and post what I found out in case someone else is in my shoes sometime in the future. Hello future person, good luck to you ; ) .................................... http://www.clockwatchers.com...
by drn76
18 Jan 2011, 22:48
Forum: General
Topic: Redundant OTRS web servers at differnet data centers?
Replies: 2
Views: 3632

Redundant OTRS web servers at differnet data centers?

Anyone have any experience setting up redundant OTRS web servers? Maybe this question isn't even specific to OTRS. I'm no web administrator and I don't know much about this stuff at all. I managed to set up OTRS on top of Fedora, Apache and MySQL. Now I need to figure out how to set up another one a...
by drn76
18 Jan 2011, 21:12
Forum: General
Topic: OTRS on Fedora 14?
Replies: 3
Views: 2689

Re: OTRS on Fedora 14?

Thanks for the info guys. I did the install on Fedora 13 and it worked fine. I was a bit confused in a few of the instruction sections but that was probably my bad. I did turn of SELINUX but only because I googled for that solution, not because I saw it in the instructions from the OTRS wiki I was u...
by drn76
12 Jan 2011, 20:24
Forum: General
Topic: OTRS on Fedora 14?
Replies: 3
Views: 2689

OTRS on Fedora 14?

I am about to install OTRS for the first time. I am planning on using Fedora. I see that the OTRS download page (http://otrs.org/downloads/) has an RPM package for Fedora 4 through 11. Has anyone else used this package on a newer version of Fedora? I was thinking about 13 or maybe even 14. Thanks, D...