Hi,
The problem only happen after my database restore. OTRS 3.0.5 works well after a plain installation.
I attached a print screen of the result.
I use OTRS 3.0.5 on Windows 2003 Server
Steve
Search found 2 matches
- 18 Feb 2011, 21:37
- Forum: General
- Topic: Can no longer close a ticket
- Replies: 4
- Views: 2015
- 18 Jan 2011, 19:53
- Forum: General
- Topic: Can no longer close a ticket
- Replies: 4
- Views: 2015
Can no longer close a ticket
Hi all,
Since our OTRS 3.0.5 upgrade, we can no longer close a ticket. When we submit a successfully close task, we got a blank screen and stay there. If I close this blank screen, I come back to the ticket page. Do a refresh. I can see my close task but ticket stat still to new.
Regards,
Steve
Since our OTRS 3.0.5 upgrade, we can no longer close a ticket. When we submit a successfully close task, we got a blank screen and stay there. If I close this blank screen, I come back to the ticket page. Do a refresh. I can see my close task but ticket stat still to new.
Regards,
Steve